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Echobox Audio FAQs

Products FAQ's

Explorer

How do I install apps?

How do I load music onto my Explorer?

Where do I download the latest software updates for my Explorer?

Why does my Explorer click when changing tracks?

Why isn’t my wi-fi network showing up on the Explorer?

I am having trouble with static on the UAPP app.

Where do I find more information on the USB Audio Player Pro (UAPP) app?

How do I claim my 3-month TIDAL subscription included with my Explorer?

Earphones

What is the AFT (acoustic filter tuning) system?

Can I purchase a new set of filters because I lost mine or they were damaged?

Where can I purchase replacement Comply tips?

How do i secure a proper fit for my earphones?

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